Sat, Nov 14, 2026 • 4:35 PM Nepal Time • Kathmandu, Nepal
Nepal's official documents — original, verified, in one place

Public Service Delivery

Communication Ministry Sets Nine-Point Employee Code of Conduct, Prioritizes Accountability, Discipline and Public Service

Nepal's Ministry of Communication and Information Technology has outlined a nine-point code of conduct requiring employees to maintain punctuality, professional discipline, workplace cleanliness, timely service ...

Nepal’s Energy Ministry Opens WhatsApp, Email and Online Complaint Channels to Tackle Bribery and Service Delays

The Ministry of Energy, Water Resources and Irrigation has introduced grievance reporting arrangements allowing citizens to report bribery, deliberate service delays, misconduct and other irregularities ...

Nepal’s Energy Ministry Launches ‘Zero Pending Files Week’ Campaign, Orders Faster Decisions on Delayed Government Files

The Ministry of Energy, Water Resources and Irrigation has instructed three subordinate departments to accelerate the disposal of pending administrative files, prioritize sensitive cases and ...

Government Directs Agencies to Develop Online Training Modules for Public Service Employees

Nepal has instructed federal, provincial and local government bodies to develop digital self-learning courses, online assessments and digital certification to continuously strengthen the skills of ...

Home Ministry Launches ‘Hello Griha Call Center’ to Receive Public Complaints and Suggestions

The Ministry of Home Affairs has introduced the Hello Griha Call Center to collect public complaints, grievances, and suggestions and improve service delivery through a ...

Transport Ministry Bans Middlemen, Illegal Charges and Irregularities in Public Services

The Ministry of Physical Infrastructure and Transport has directed its offices to make public service delivery simple, transparent and free from irregular practices. ...

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